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Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

Trainer Tip: To reduce defensiveness and hurt feelings when talking to your partner about your sexual needs that haven't been met, keep the conversation focused on your needs, not her lack of skill, and make a very specific request. From there, you can both explore any shared needs, blocks, or support needed to bring you both closer to your needs.

Eric explains how we can often avoid regret by getting empathy before making important decisions.

What is self-empathy? Mary Mackenzie leads you on an exploration of self-empathy through an exercise that will show you how you can easily connect more deeply with your needs.

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.

Gratitude keeps us connected to what is working, rather than dwelling on what is not working. As a celebration – gratitude keeps us connected to the natural joy of giving. Receiving gratitude also serves the function of feedback, and lets us know that we are effectively contributing.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.