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When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships, and to decrease our loneliness when together.

If we befriend our fear we cannot be paralyzed by it. Every fear that arises is a moment to increase our capacity. Fear is connected to something that is precious to us. We also can see what we do to numb our pain and how we try to avoid it. This knowledge can help us to choose healthier strategies to deal with our fears.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

This chart is intended as an aid to translating words that are often confused with feelings. These words imply that someone is doing something to you and generally connote wrongness or blame. To use this list, when somebody says “I’m feeling rejected,” you might translate this as: “Are you feeling scared because you have a need for inclusion?”

Unless we change our collective ways on the planet, we will one day exceed the earth’s carrying capacity. We can only address the planet's very real limits of physical resources at the level of social organization. To operate empathically is to adjust our collective social order and patterns so that resources are more widely available and everyone's needs are met no matter what their output, income, power, circumstances, etc. Can we envision a future where the system is infused with this level of empathy, before it's too late?

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer Tip: Where do you focus most of your life? Are there areas that you could reassess? Are you happy? Engage a new paradigm shift in your life.

Our pattern-making minds make predictions about how best to survive in the world. So deep wounds from our past can influence our minds to make life long generalizations that harden into core beliefs about groups of people. Read on for a demonstration of how empathy can shift these wounds and thus the core beliefs.

The existing unequal risks and impacts people of certain race, class and identities face in society is magnified in these strenuous times -- especially with things such as illness, financial well being, discrimination, attacks, and death. As responsive NVC practitioners we can stand in solidarity with those who are differentially impacted. Read on for this, and additional ways to spot common pitfalls of doing so.

Our "felt-sense" can provide crucial information about our experience and our lives. It can also help us integrate and retain information. This can also bring greater access to internal resources, choice, open heartedness, collaboration and creative solutions. From there, profound insight and transformation can follow. Here's how we can harness that...