Library Resources with Beginner Skill Level

Trainer Tip: When we try to make another person fit into a reality that we prefer in order to meet our own needs everyone suffers. Instead, bring your focus back to yourself. Notice which of your needs are met or unmet when you spend time with someone. Don’t judge them; just focus on your feelings and needs. Then, decide whether continuing the relationship will meet them

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

The first session of this course is available for all to listen to and enjoy.

For each reactive pattern there is a perceived threat to a tender need. Knowing these tender needs helps us figure out how to interrupt these patterns and creating new ways of perceiving and relating to life. In addition to knowing the need, knowing the healing response and the primary reactive behavior helps with transformation.

If you're stuck when making a decision with someone, it's likely that you've skipped hearing and connecting to one another's needs. Slow down and listen for what's really important underneath the content. This allows you to make decisions that are more fulfilling and harmonious.

Trainer Tip: Commit to doing one thing right now that will bring you closer to meeting a need today. Do it today. Don’t put it off. This is your life.

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

In groups, relationships and society we may not want to dominate or take away from others’ access to power, to choice, to participation in decisions, nor to shaping the vision and direction of the dynamic. And yet how do we do it anyway without knowing it? Discover how privilege operates on a societal level and becomes so invisible in groups. Learn why the conversation is usually excruciating for members of both privileged and under privileged.

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Trainer Tip: Today, identify the facts, without adding your ideas about why people behave in certain ways. Then consider connecting with the person about what was going on with them. You will find that the more you observe life without judgment and evaluation, the more open you will be to hearing and connecting with other people.

Join Francois and Jeff to gain a clear understanding of the internal mechanics that cause you to experience a sense of scarcity around time and money. You'll develop a personal action plan that will help you translate internal shifts into more success with time and money in the outer world, and much more!

The preview session of this course is available for all to listen to and enjoy.