Free NVC Learning Resources

Two NVC trainers went into dangerous, war torn territory to share the skills they found so valuable but end up learning that they need to first apply those skills before those they came to help could receive what they had to offer. Only when the foundation of connection and trust was built could they mediate the conflicts using empathic communication.

Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is wrong or at fault, try the following: own your feelings, make a specific request, and rather than implying they need to give up their needs focus on your needs.

Trainer Tip: When in a conflict that doesn’t seem to have a solution being aware of your needs, and then being creative and flexible about getting them met, can go a long way to coming up with creative solutions that work for everyone.

Trainer Tip: In challenging situations, we can be peaceful and clear when we are able to connect to what we value most, and to act in harmony with those values. For example, if a coworker does something you don't like, instead of gossiping about their undesirable behaviors, you can talk to them about how both of you feel regarding what happened, and focus on the needs you're both trying to meet at work.

Trainer Tip: Notice if something within your agency will bring you the serenity you want. If not, then notice the needs you are trying to meet by wanting to take that action. Then then choose another action that's more likely to have the desired effect.

When a person of color (A.K.A. a person from the Global Majority, or GM) tells a marginalization story that triggers a defensive response from a white participant in a group, to foster awareness and healing, leaders can address the white person's distress with empathy, highlighting the common dynamic of prioritizing white pain. From there, leaders can offer GM participants opportunity to share their experience and make requests of the group.

In a workshop, a hesitant white neurodivergent man faced a triggering reaction from a Global Majority transgender man. Uncovering their backgrounds, the facilitator addressed family dynamics and exclusion. A repair exercise fostered empathy, challenging assumptions and emphasizing the importance of equitable facilitation for a richer group experience.

Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom. In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.