CNVC Certified Trainer, author and co-founder of Bay Area Nonviolent Communication (BayNVC) and the North America NVC Leadership Program, from Oakland, California, USA
Miki Kashtan is a co-founder of Bay Area Nonviolent Communication (BayNVC) and Lead Collaboration Consultant at the Center for Efficient Collaboration. Miki aims to support visionary leadership and shape a livable future using collaborative tools based on the principles of Nonviolent Communication. She shares these tools through meeting facilitation, mediation, consulting, coaching, and training for organizations and committed individuals. Her latest book, Reweaving Our Human Fabric: Working together to Create a Nonviolent Future (2015) explores the practices and systems needed for a collaborative society. She is also the author of Spinning Threads of Radical Aliveness: Transcending the Legacy of Separation in Our Individual Lives, and The Little Book of Courageous Living. Miki blogs at The Fearless Heart and her articles have appeared in the New York Times ("Want Teamwork? Encourage Free Speech"), Tikkun, Waging Nonviolence, Shareable, Peace and Conflict, and elsewhere. She holds a Ph.D. in Sociology from UC Berkeley.
“Miki, I really admire the way you are able to be so present in the moment and are able to respond so well to what you see and sense. Just watching you in action makes this course worthwhile to me."
—S.G., Litchfield, Connecticut, USA
”Miki's workshop was exceptional in giving an overview of the work, while calmly meeting the emotional challenges everyone brought to the table.”
Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.
How can I deal with someone who is constantly interrupting and derailing our process?
It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?
Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.
Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.
In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.
Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.
CNVC Certified Trainer Miki Kashtan helps a man whose ex-spouse reacted strongly to his attempt at empathizing with her. Miki shows us how it’s possible to hide behind our empathic expression, creating less rather than more connection. She suggests instead that we be vulnerably authentic.