Some things may seem to take longer at first, but end up making things easier and faster. Other things seem easier or faster in the short term, but end up taking more time in the long run. This applies to projects, group agreements about process, relationships, addressing conflicts, clearing up misunderstandings, damage control, etc. It can be faster to slow down, be more present, and take the time since we care about the outcome.

The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.

Avoiding conflict is an even greater issue than having conflict. Not being as competent at conflict we avoid it. And in many cases that creates more conflict. Conflict is inevitable because we have different perspectives. Conflict is not bad. It is an opportunity for increased connection, intimacy, joy, and creative win-win solutions. Instead of avoiding conflict, we can work on increasing our skill in handling conflict.

Some questions will take you deeper and deeper to universal human needs when you toggle between them. Questions like “What do I need?”, “If I had that, then what would I have?”, and “If I had that, what would that give me?”

 One of the key challenges of engaging in dialogue in the workplace is that – while we are all equally human – the norms of the workplace make honest and open dialogue challenging, especially when power differences are present. This course offers a plethora of considerations and tips designed to allow you to humanize your relationships at work, focus on your common goals, and bring more collaboration and goodwill to your team – and beyond.

It seems death cafes are everywhere these days. But how changed are we by the conversations we're now having? Not everyone is open to talking about death. It may well be that someone in your life is nearing the end of their days and their refusal to talk about it may be confusing and disheartening. How do you get them to speak when they don't want to? In this session, we will explore different approaches to navigating this tricky terrain.

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.

This one page colour handout illustrates the focus options or intention options for connection: empathy (verbal and non-verbal), self expression, and self connection (opening our heart to self and/or others). It also offers some suggestions for how to say these things to self and others.

Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the other person’s needs and life.

Trainer Tip: When we have no hope of a conversation working out, our attitude towards the situation can contribute to our lack of success. Instead, start conversations that might be challenging with the intention of success. This can shift the energy immediately toward it. This doesn’t guarantee success, but can increase its chances.