NVC Multimedia Library

It’s All About Please and Thank You

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  • Date Written/Produced: 10/2005
  • Duration: Read time: 1-2 minutes
  • Skill Level: Beginner Skill Level
Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

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