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NVC Resources on Conflict Resolution



Healing and Reconciliation (7 Session Course)

Audio • 7 - 9 hours
Beginner Skill Level
Audio
7 - 9 hours
Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community? The introductory session of this course is available for all to listen to and enjoy:

Mediating Conflicts

Trainer Tip • 1 - 2 minutes
Beginner Skill Level
Trainer Tip
1 - 2 minutes
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

The Power of Being Heard

Trainer Tip • 1 - 2 minutes
Beginner Skill Level
Trainer Tip
1 - 2 minutes
Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

Differentiating Needs from Strategies

Trainer Tip • 2 - 3 minutes
Beginner Skill Level
Trainer Tip
2 - 3 minutes
Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Valuing Everyone’s Needs

Trainer Tip • 1 - 2 minutes
Beginner Skill Level
Trainer Tip
1 - 2 minutes
Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.

Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

Audio • 2 hours, 35 minutes
Intermediate Skill Level
Audio
2 hours, 35 minutes
Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason? Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.

Groups Tip Series: How Can I Support More Collaboration?

Trainer Tip • 4 minutes
Beginner Skill Level
Trainer Tip
4 minutes
It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

Introduction to NVC Mediation: Conceptual Overview and Experiential Learning and Practice

Audio • 1 hour, 13 minutes
Beginner Skill Level
Audio
1 hour, 13 minutes
This Introduction to NVC Mediation provides a conceptual overview and experiential taste of the NVC mediation learning model developed by John Kinyon and Ike Lasater.

Parenting and Anger: Walking the Ultimate Path to Peace (5 Session Course)

Audio • 6 - 8 hours
Intermediate Skill Level
Audio
6 - 8 hours
John and Stephanie combine mediating conflict, parenting and study of brain science to this ground-breaking course recording on how to funnel your anger and your child’s anger toward mutual caring and peace. The first session of this course is available for all to listen to and enjoy. nvctraining.com

Hearing the Yes behind the No

Trainer Tip • 1 - 2 minutes
Introductory Skill Level
Trainer Tip
1 - 2 minutes
Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for...

Mediating Conflict Conversations with Observation, Feeling, Need, and Request

Audio • 44 minutes
Intermediate Skill Level
Audio
44 minutes
Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

Mediating with a Group

Trainer Tip • 1 - 2 minutes
Intermediate Skill Level
Trainer Tip
1 - 2 minutes
Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs,...