NVC resources that include teachings about conflict resolution: (89)


The Power of Being Heard

Beginner Skill Level  •  Trainer Tip  •  Read time: 1-2 minutes

Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

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Navigating Conflict (Complete Course)

Beginner Skill Level  •  Audio  •  6 - 9 hours

Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

The first session of this course is available for all to listen to and enjoy:

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The Empathy Factor in Workplaces Where People Thrive (Complete Course)

Beginner Skill Level  •  Audio  •  4 - 6 hours

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

The first session of this course is available for all to listen to and enjoy:

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Connected Decision Making

Intermediate Skill Level  •  Article  •  Read time: 2-3 minutes
If you're stuck when making a decision with someone, it's likely that you've skipped hearing and connecting to one another's needs. Slow down and listen for what's really important underneath the content. This allows you to make decisions that are more fulfilling and harmonious.
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Getting Stuck Arguments Unstuck

Beginner Skill Level  •  Article  •  Read time: 3-5 minutes
Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.
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Mediating with a Group

Intermediate Skill Level  •  Trainer Tip  •  Read time: 1-2 minutes
Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.
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Mediating Conflicts

Beginner Skill Level  •  Trainer Tip  •  Read time: 1-2 minutes
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.
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Mediating Conflict Conversations with Observation, Feeling, Need, and Request

Intermediate Skill Level  •  Audio  •  00:44 hours:minutes

Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

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Healing and Reconciliation (Complete Course)

Beginner Skill Level  •  Audio  •  7 - 9 hours

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

The introductory session of this course is available for all to listen to and enjoy:

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NVC Life Hacks 5: Conflict

Beginner Skill Level  •  Video  •  00:03 hours:minutes
Conflict occurs when disagreements undermine the sense of trust and safety in family, workplace, or community. Shantigarbha shares nine tips for addressing, and even transforming conflict.
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