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Conflict Improv: Returning the Flaky Olive Oil

Conflict Improv: Returning the Flaky Olive Oil

Conflict Improv: Returning the Flaky Olive Oil

with Christine King, Jean Morrison, Kelly Bryson
  • Time Investment: 15 minutes
  • Date Published: Circa 2008

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

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