Ingrid guides parents to navigate everyday parenting challenges using the NVC model, such as the behavior of a frustrated child, a messy room, transition times and a child who collapses when things don't work out as she had hoped.

Ask the Trainer: For many years I have been using crime and punishment (reward and consequences) to discipline because it was the only thing I knew. I knew deep in my heart it was alienating me...

Ask the Trainer: Is there any difference between the concept or experience of "love" and that of "empathy?"

Ask the Trainer: Is it a good idea to use NVC on persistent guilt, anger or depression without the aid of others?

Ask the Trainer: My question is about wanting to empathize more with my husband. Sometimes we connect very deeply, other times he slips back into "jackal talk..."

Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Ask the Trainer: Can all needs be met when illness limits the capacity of one person to meet the needs of her partner?

Ask the Trainer: I feel overwhelmed thinking of writing to someone with cancer. What can I do?

Ask the Trainer: Can you help me connect with my needs behind the protective use of force I use with my children?

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."