Trainer Tip: Asking for support may feel awkward and uncomfortable. In these moments, we may forget that everyone needs support. We may also forget that there may be many options available to us, even if what's available isn't our preferred source of support.

This single-page handout illustrates the steps to translating habitual judgments and actions into observations, feelings, needs, and requests (OFNR).

We can dream and wait for the day to do things differently, or we can continually take steps towards the future of our dreams as though it were here now. The future will not be significantly different from the present if we all act as if change is not possible or only possible after it's already happened. Instead, we can immediately consider everything we do as the possible seed of change beyond our wildest dreams and vision.

Trainer Tip: Discovering the unmet needs is only a starting point. The other part is to understand what it will take to meet that need, and make a request that will accomplish this. This way, we can resolve situations before they escalate. Everyone benefits when we are clear about what we would like.

Our world trains us to think in terms of providing for everyone’s needs because they deserve it, earned it, or they possess the resources -- it's fair, socially just, supports equality or because people have rights. Instead, can we step outside this worldview to look at providing for everyone’s needs because those needs exist -- can we hold this basic reverence for life? Are we able to have a needs-based dialogue when such a reframe could alienate those who live in the worldview of earn/deserve?

How can we respond when we’re horrified by what someone says? How can we deepen our connection to our humanness and authenticity when the impact is hurtful? Read on to see examples of the three steps of "calling out", "calling in", and "calling forth".

Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

Taking 100% Responsibility offers a powerful antidote to the all-too-common dynamic of blaming that leaves you in the victim position and unable to have the relationship you want. Miki invites you to assume a stance of leadership while holding full care for both parties’ needs. No longer will you need to wait for the other person to change, nor will you need to give up your needs to reach harmony.

Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way. Most of us believe we are powerless at work – even if we’re the one “in charge.” This course offers you the opportunity to learn how to consciously change this mindset, and have a positive impact on workplace culture and attitudes along the way.

Join Miki as she covers a lot of territory, defining leadership, helping us lead when we're not in the leadership chair, showing us how to have power in every moment and engage our fear instead of let it run us. Get some powerful leadership tools you can put to use today.