For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

Sylvia Haskvitz uses 20+ years of experience to introduce the core concepts of Nonviolent Communication, leaving you grounded in the basics and ready to make transformative improvements to the quality of your communication.

Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are:

• A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter
• A father examines how to repair a conversation with his daughter
• A woman explores her "should" thinking about her financial stability, her job and grief regarding her husband's death
• A woman connects to her deeper needs that arise with the statement "I should do my taxes"
• A woman perceives that she has conflicting needs for family harmony, relaxation and comfort when deciding whether to spend holiday time with stepchildren

If your life is fraught with "shoulds," this resource will support you in translating them into needs and, in some cases, to let them go entirely.

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.