Sylvia Haskvitz offers a practical and effective approach to making requests. Learn the two questions that can clarify your motivation for making a request, three ways to discern a request from a demand, and five possible reasons for meeting requests.

Trainer Tip: Stating our observations, feelings and needs can still be heard as criticism if we don't follow it up right away with a specific, doable request. Ending your statement with a request for what you want can clarify the situation and reduce the chances that you'll be met with defensiveness. Read on for an example.

For effective dialogue clarify your needs, boundaries, and requests beforehand. Setting boundaries is telling someone what you're going to do in order to meet or protect needs for yourself or others. Whereas with requests, even if you have preferences, you still hold open curiosity about strategies to collaborate with others in meeting needs. Read on for more.

Trainer Tip: When someone is unresponsive it can be an opportunity to bring in more presence and connection through empathy. They may be worried that if they speak they'll say something they'll regret. Or they may want to know that their needs matters as much as yours. They may also need more space to clarify their thoughts.

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Trainer Tip: In Nonviolent Communication, we see expressing honesty as a gift of our authenticity, and a chance for others to support us in getting our needs met -- this can flourish and deepen our relationships. We can notice and act on opportunities to be honest with the components of OFNR (Observations, Feelings, Needs, and Requests).

In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills, this is for you.

Kelly Bryson, CNVC Certified Trainer known for teaching people how to live authentically, focuses this audio on honesty: how to express what you're most afraid to say, when honesty is the best choice to support connection and how to employ "naked" honesty.

In this vintage 1999 video, CNVC Certified Trainer, Wes Taylor leads a group of young people in a lively discussion on working with anger.

Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.

Some of my core beliefs make experiencing gratitude difficult . For example, it’s difficult to celebrate others or myself when I think I have to prove my worth in order to be accepted. So much energy goes into proving myself, there’s little left for celebration.

Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

In this brief audio, Jim Manske uses a live situation to demonstrate how to use the NVC process in an apology. Jim starts by identifying the four steps to self-connection before expressing your apology.

In this role play, Jean Morrison plays a mother who is asking her son to vacuum the house and he is objecting. She enacts the role first using "jackal" language and then again using Nonviolent Communication.

Trainer Tip: Do you ever feel certain that other people see things the way you do, only to find out they don’t? Read on.

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

Trainer Tip: Meetings can be unproductive when the participants aren’t clear about their needs or what they want from the group. When participants express opinions without expressing a need or informing the group of what they want, the meeting lacks clarity. Instead, if we can focus on naming our needs and make related requests, we can get closer to resolution much faster and enjoy the process...

Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of...