In this recorded telecourse, John Kinyon, world renowned CNVC Certified Trainer, offers an overview and practice with four elements of empathy – presence, understanding/meaning, need language and deepening into needs.

Eric offers us a list of some of his favorite books, articles, and videos related to building successful relationships.

Trainer Tip: Knowing the difference between what we need and what we want someone else to do about that need can have a profound impact on our relationships and our happiness.

Trainer Tip: Silent empathy can be a powerful way of contributing to someone's life, giving them the gift of our presence.

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"

In this inspiring audio, Mary takes to a more profound level the traditional NVC self-empathy process of identifying judgments, feelings and needs, by adding a "wrapping" component.

In this prerecorded telecourse, Raj Gil uses an interactive dialogue and proven exercises to help you develop a profoundly healthy response to anger, right in the moment.

Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

Ask the Trainer: "I just started teaching in a public school and I'm not enjoying the violence that teachers express towards children and their colleagues. However, when I talk about NVC, most people listen but I feel they're either not understanding it or..."

I want to hear others through the lens of the meaning their actions have for them rather than through the effect their actions have on me. The very root of empathy resides in this fundamental shift. Whenever someone’s actions are at odds with our own needs, most of us, most of the time, do the latter. In that way, we keep our attention on ourselves rather than on the other person. We cannot be...

In June, 1996, I had an epiphany. In a motel room in Indiana, the night before returning home from a solo camping trip in Michigan and Canada, I discovered how much I had lost in my life because of so fiercely protecting myself. Up until that day, bringing forth my vulnerable self was to be avoided at all costs, which kept me numb much of the time, disconnected from myself and from much of...

Trainer Tip: Let's start an abundance movement! We get great joy from contributing to others lives and allowing them to contribute to ours, let's not let fear get in the way.

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Have you ever had an argument with someone who simply wouldn't put the toilet seat down? Watch veteran CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison navigate this challenging yet common dialogue.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"