Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Ask the Trainer: "In trainings I say our jackals are thoughts and now I've come to wonder if all thoughts are jackals...?"

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

Trainer Tip: Notice when you're tempted to wield physical, emotional, and intellectual power to get your children to do what you want. This coercion or force may bring short term ease, but long term it can be counterproductive. Ask yourself “What do I want my child to do?” and “What do I want my child’s reasons for doing it to be?”. Then consider ways to help them connect to their intrinsic...

Jim and Jori Manske went from poverty to financial independence in 8 years, and they’re making the process they used available to you! Please join them in this inspiring 8-session program to transform your relationship with money, scarcity and abundance.

NVC is a process. It’s the willingness and effort to empathize with both sides of a conflict, encouraging each side to empathize with the other, and then seeing what solution can arise, working together to meet the needs of both sides. Empathy is the experience of being not separate as well as being an individual. It's seeing we're all part of the one ever-flowing consciousness of being, all...

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

Jim and Jori share their work integrating Martin Seligman's work on Positive Psychology with Nonviolent Communication in a system they call REMAP, focusing on relationships, engagement, meaning, accomplishment and positivity.

Ask the Trainer: "Recently, I was sitting in my weekly practice group trying to connect to my reasons for wanting to give empathy to a particular person. She was telling us about some painful feeling she was having, but was not connecting to her needs."

In a Nonviolent Communication model, we believe that everything someone does or says is an attempt to meet a need. That means that all actions or words are in service to a deep internal need. The following list of needs is neither exhaustive nor definitive.

Trainer Tip: Research shows long-term change comes when people have intrinsic desire to change. Extrinsic motivation is temporary and often only lasts while we're observed (eg. driving the speed limit when police are there). Notice where you're mostly intrinsically or extrinsically motivated. How does this feel? For instance, do you call mom because you want to connect with her? Or because...

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Control may help us feel safe in an unpredictable, unsafe, wild world. Wanting control may be a response to shielding ourselves from feeling fear and being aware of our vulnerability. The more we insulate from fear, discomfort, and vulnerability, the more we are cut off from aliveness; we can become more anxious, and depressed. The more we control the more we are disconnected from empathy and...

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking...

In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

In listening to what our emotions tell us, and embracing what we do not know, we begin the path of courage. Even though our culture tells us not to, revealing our imperfections is where we can deeply connect. Living our lives more courageously honest, can shift us towards inspiring one another. Read on for how some people experienced this in coming together to transform one woman's heroine...