Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Have you ever had an argument with someone who simply wouldn't put the toilet seat down? Watch veteran CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison navigate this challenging yet common dialogue.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

In this upbeat video, CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison enact two role plays that involve a triggered adult interacting with a young student and a teacher who has just witnessed an unpleasant interaction between two students.

Ask the Trainer: "In trainings I say our jackals are thoughts and now I've come to wonder if all thoughts are jackals...?"

In this brief audio snippet, CNVC Certified Trainer and founder of the CNVC Parenting Project, Inbal Kashtan, offers a profound insight that can change how we see and relate to our children.

Learn how Nonviolent Communication (NVC) can improve the quality of your personal and professional relationships, one interaction at a time.

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

CNVC Certified Trainers Jim and Jori Manske show you how to tune into the "Gratitude Channel," sharing exercises and practices to hone your awareness toward gratitude.

From the depths of internal winter to the melting open in the warm sunshine of spring to rest in the ocean of Spirit, this poetry is a journey of discovering deep Presence through the human experiences so many of us share.

Ronnie Hausheer, an NVC facilitator who volunteers her time for OccupyVoice.info joins NVC Academy co-founder Mark Schultz in a discussion of her work sharing empathy, NVC training and mediation with members of the Occupy Movement.

Are we really safer when we put those who harm others behind bars and forget about them? Explore turning our prisons into houses of healing and creating connections that lead to greater safety for our communities.

Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Trainer Tip: Ready to start a fight because you're right? Consider another strategy.