In this book excerpt, Kathleen and Jared offer a path to reach deeper clarity, distinguishing between universal needs and strategies.

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Kelly Bryson, veteran and loved CNVC Certified Trainer, brings decades of experience to help you jumpstart your Mastery of Fear by using his unusual blend of experiential exercises, humor, empathy, original songs and stories, transformational truth telling, creativity and FRED (Frequency Resonation Energy Dynamics).