Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

Ask the Trainer: "I just started teaching in a public school and I'm not enjoying the violence that teachers express towards children and their colleagues. However, when I talk about NVC, most people listen but I feel they're either not understanding it or..."

Ask the Trainer: "A participant in our beginners' NVC practice group asked the co-facilitators if there was a confidentiality agreement that was typically used in NVC practice groups?"

Trainer Tip: The Nonviolent Communication process strengthens our ability to remain human, even under trying conditions. It provides tools to promote peaceful living on a daily basis. Be aware today of the times that your behaviors or attitudes promote distrust and self-protection, rather than compassion and humanity.

The American mythos of Independence Day is that liberty, equality, and opportunity are for all. Yet since the country's formation, these needs have been for some at the expense of others. It started with the brutal robbery and genocide of Native Americans and slavery of Africans. And this theme continued for generations in various forms, including how we related to other peoples, countries, and...

Trainer Tip: Notice if something within your agency will bring you the serenity you want. If not, then notice the needs you are trying to meet by wanting to take that action. Then then choose another action that's more likely to have the desired effect.

Jim and Jori share their work integrating Martin Seligman's work on Positive Psychology with Nonviolent Communication in a system they call REMAP, focusing on relationships, engagement, meaning, accomplishment and positivity.

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true...

This telecourse recording is for anyone wanting to integrate empathy into his/her life in a more natural, authentic way.

Recalling Krishnamurti, Marshall referred to the capability of distinguishing observation vs observation mixed with evaluation as "the highest form of human intelligence." Read on for an exercise to help practice the skill of observation in combination with mindful walking.

Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

We can ask for what we want but if we repeatedly don’t get it from one source, it's our responsibility to find a new way to get it. We don’t honor our relationships when we insist that people who are unavailable or unwilling to support us meet our needs. Read on for related a parable about a woman persistently asking to get milk from a hardware store.

We all love to contribute to others’ lives. We love to offer support because it meets our own needs for contribution, love, caring, and making a difference. For today, admit that you love to support other people, and that you would like support yourself. Let at least one person contribute to your life today. Read on for a related story.

How we treat ourselves when we fall short of our own ideals, desires and hopes can profoundly affect the quality of our lives. Learn how to identify your triggers and reactions, to mourn falling short, and to practice self-connection and self-empathy.

Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or...

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!