Trainer Tip: You may find yourself assessing the relationship with someone just based on how they feel. Check in with yourself: How do you feel and what needs of yours are met when you spend time with someone? Consider whether this relationship is working for you. If it isn’t, be specific about which of your needs are unmet. Notice if you can do anything to help meet them.

Trainer Tip: When you make a request of someone, you don't diminish your relationship; you enhance it. If you receive a "no" to your request, consider brainstorming a different strategy that would meet your needs. It isn’t a sign of weakness to clarify what you would like. It helps you commit to living a full and joyful life. Look for opportunities to clarify your requests.

Trainer Tip: Every human being has the same universal needs -- even as each person may choose different strategies to meet those needs. Notice the universal needs you share with other people today.

Trainer Tip: If you are feeling anger, you are experiencing an unmet need. When you recognize it as a warning signal, it can be a life-serving tool.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

Trainer Tip: Mary explains why success isn't dependent upon another person's pain, by reaching for consensus instead of self-sacrifice.

Trainer Tip: The needs we focus on meeting and the strategies we use to meet those needs change over time. Mary shares about the life-serving nature of change.

Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

Trainer Tip: Using NVC as a tool to transform our judgments can revolutionize our perceptions and relationships.

Trainer Tip: Sometimes the best way to get our need me is to first connect with the needs of another.

Trainer Tip: We can expand our connection to humanity by considering the many strategies people use to meet our common needs.

Trainer Tip: Anger is a prominent call to gain our attention. Mary explains why it's worth heeding that call.

Trainer Tip: NVC asks us to be aware of our needs and discomfort is evidence of an unment need. However focusing on ourselves when we're uncomfortable isn't always the best choice.

Trainer Tip: Do you ever feel certain that other people see things the way you do, only to find out they don’t? Read on.

Trainer Tip: Do you ever think you’re taking life just a little too seriously? Many of us work hard trying to improve our outlook, our ability to communicate, and our lives. Sometimes we work so hard, we forget to enjoy life. So let’s make a pact to enjoy our day.

Trainer Tip: Find ways to celebrate each day and enrich your life.

Trainer Tip: There are many ways to meet a need. Open to new possibilities.

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason? Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.