In this inspiring audio, Kelly Bryson, veteran CNVC Certified Trainer and author of many NVC books and articles, explores the importance of setting a clear intention and then clarifies the difference between pain and suffering.

Trainer Tip: We have four choices of how to respond to someone, even when they say things that are hard to hear. We can blame the speaker, blame ourselves, we can self empathize by acknowledging our feelings and needs, or we can empathize with the other person's feelings and needs. Be aware of these options and consciously make your choice based on the needs you want to meet.

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true...

Have you been nice? Well then you must be enjoying the reward: depression, intermittent explosiveness, job meaninglessness, ambiguous anxiety, low resentment and subtle self hate. The antidotes: honesty, passion and compassion.

In this compelling interview with Liv Larsson, CNVC Certified Trainer from Sweden, the NVC concept of enemy images — how they develop, what they represent and how they affect our relationships with others and self — is explored.

Rachelle Lamb offers proven steps to substantially boost meeting productivity and efficiency, and make meetings more productive and enjoyable for everyone, when using NVC. Rachelle offers a series of quick tips including check-in, take turns, pause, speak honestly, speak mindfully and more.

Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

In this inspiring audio, Mary takes to a more profound level the traditional NVC self-empathy process of identifying judgments, feelings and needs, by adding a "wrapping" component.

In this telecourse recording, you will learn and practice self-awareness skills to fine tune your attention to met needs; savoring feelings of well-being; expressing these feelings to others; and receiving other people's messages of joy, gratitude, inspiration and more!

Listen to Jim and Jori Manske share how we are conditioned to disconnect from our own feelings and how we can unlearn this habit to experience more full and rich inner lives.

Expressing ourselves honestly is sometimes scary because we can't predict where the conversation will go after we've made ourselves vulnerable. This recording will demonstrate how the power of our honesty is enhanced by ending on a clear and present request.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Ask the Trainer: "In trainings I say our jackals are thoughts and now I've come to wonder if all thoughts are jackals...?"

Please join us as we remember the work and life of Inbal Kashtan. She offered this parenting Q&A session in NVC Academy's 2013 Parenting Conference.

Trainer Tip: The ways that we interact with our children shape the way they will interact in their world. How do your actions model compassion, tolerance, and love for your children?

Trainer Tip: In NVC we consider love to be a need. We all need love, but the ways in which we express it can be very different.

This article outlines a four-part transformation process to help us recognize what's giving rise to our suffering and resentment -- and transform it into more freedom, creativity, and choice.

Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.

When it comes to how you're achieving your goals, notice what you value. Is achievement coming at others' expense? Where is your sense of worth and validation derived from? Do other people in some way set the bar that you strive to surpass? Without comparing to other people, what does success mean to you? Read on for a related story.