Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.

Trainer tip: If you have a goal, want to be a "success", or want to do "your best', define what that would look like, and how much. Identify one goal and one thing you can do today to achieve that goal and do it.

The pandemic asks us to examine the way we have always done things. It asks to try something new and notice what happens. This is an opportunity to ask why you have done holidays in a certain way and what needs it met to do it that way. Perhaps it is an opportunity to experiment and see what new things might arise. Read on for questions to ask yourself that might help you process your triggers,...

Trainer tip: Do you have behavioral patterns that block intimacy? When we are feeling our most vulnerable, we often want intimacy but also tend to keep it at bay. Acknowledge your need for intimacy, and find people you can trust to love you as you are.

Trainer tip: Do you get into “right fights”? You know you’re in one when you’re arguing with somebody in order to be right or because you want to win. What needs do I hope to meet from winning or being right? Notice if you enter into a right fight today and shift your focus to your needs and connecting with the other person's needs.

True inner freedom arises from self-connection. Without self-connection, we're mostly acting from habits, and those habits do not necessarily attend to our own needs. Here's a practice you can explore in your daily life to deepen your relationship with yourself, and experience true choice and inner freedom.

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

Here's a list of words that pose as feelings, but are actually interpretations of what you think someone is doing to you. They trigger defensiveness in another thereby preventing a connected dialogue. Behind each of these words are precious feelings and needs. This sheet includes ways to distinguish feelings from interpretations.

Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

Trainer tip: Empathy can offer profound learning opportunities to children, expand their feelings and needs vocabulary, and teach them the positive results of valuing everyone’s needs. Read on for a story that illustrates this.

Trainer tip: Read on for the three stages of emotional maturity. In the third stage, we integrate the first two stages. We come to realize that everyone is responsible for their own feelings, but we also recognize our role if we do something that stimulates pain in another person. We also start to value the needs of everyone, rather than just one party's needs over the other.

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

We can cultivate spiritual clarity through bringing attention to our intentions, mourning, gratitude, and the dynamic flow of feelings and needs. This can bring more autonomy, choice and liberate the energy of connection and contribution. We can also awaken our hearts to see the reality that our well-being is mutually interdependent. Read on for more.

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships,...

Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.

When something happens that we don't like no amount of resentment nor magical thinking will make it disappear. Instead, we can mourn to dissolve our own resistance, resentment, and numbness of resignation. Mourning can allow us to feel pain with acceptance, and without needing to be okay with what happened. Acceptance can bring us to a place where even all the anguish in the world is fully,...

Here are two practices for connecting with "request energy". One of them helps us practice in the moment (7 steps). The other one helps us connect to ourselves (11 steps).

Mid-conversation you may find yourself sliding into defending, shutting down, attacking, or blaming. Here's a list of possible emergency interventions that can help slow down escalation and return you to connection.

Here's a practice for cultivating more awareness of our thinking and choices, when our feelings and thoughts become stimulated.