Lorraine Aguilar perceives NVC-based listening to be an essential skill to cultivate for success in the business world. A key exercise for building your listening muscle is to work with your judgments of others by translating those judgments from “What’s wrong with them?” to “What's important to me?”

Listen to Robert describe the five core principles of Living Compassion and the relationship of needs to spirituality. Great material for reflection and reference!

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

When someone's behavior costs us, we may attempt to negotiate as much as possible. After some rounds of this, if there's no change we may reach a tolerance limit. So we may set a boundary for self care and clarity about what's unworkable. But depending on intentions and the way its said, this may or may not be a punishment to get even. Here, clarity about intentions, feelings, needs, actions...

"Falling out of love" is a misleading concept that can lead to feelings of helplessness in relationships. The initial intense phase of love gradually gives way to the need for intentional effort and communication. Unrealistic relationship expectations can erode connection, causing the perception of falling out of love. To address this, we can ask key questions and seek clarity to attend to...

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us...

Trainer Tip: Meetings can be unproductive when the participants aren’t clear about their needs or what they want from the group. When participants express opinions without expressing a need or informing the group of what they want, the meeting lacks clarity. Instead, if we can focus on naming our needs and make related requests, we can get closer to resolution much faster and enjoy the process...

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills, this is for you.

No one on their deathbed wished they worked more. Working is unlikely to bring a meaningful life. And yet greeting friends with survivalist expressions, such as “I'm dead-tired", can feel like affirming our own worth. Taking time off can bring inner spaciousness, ease, rest and consequently time to meet life, to really meet it. Which brings more clarity into the question of what we would like...

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

When speaking to decision makers about social change issues it helps to communicate with compassion, clarity, curiosity, calm, and respect while seeking to understand their needs. This way there’s a better chance for more trust and connection that’s crucial for a win-win strategy to come about. This may take several conversations.

One way of simplifying decision-making in relationships is clarity about the level of contact and connection you want with the people you interact with. This means knowing what you want and don’t want to share, the kinds of activities you do and don’t do together, how often, etc. This can help you chose how to best support your needs in that context, and help you to remember to set life-serving...

Setting boundaries takes being firmly grounded in self-respect and clear about what works for you. This means making conscious choices about how you relate to another or behave in a situation. Such clarity allows you to put your attention and energy where you want it to go. Thus we can have care and compassion without taking responsibility for others, nor feeling guilty when we say “no”. This...

How often do you find yourself stuck between two options? Do you go with option A or option B and what if it's a complicated decision that involves more than just a quick thought process? In this Life Hack we guide you through a process you can use when facing a difficult decision with a simple 5 step process, this meditation should leave you feeling more at peace and with more clarity on...

With practice we can prevent reactivity from overtaking and harming: notice signs of reactivity, bring compassion to it, see reactivity as the misperception of threat and a distortion of what's happening, plus engage and pursue connection and the clarity to weaken reactive impulses. In taking responsibility like this overtime, you can live from your values and from care. And life can get easier...

Self responsibility is owning what's yours. It involves identifying your observations, evaluations, feelings, longings, and more. When we identify what's truly ours we are unlikely to mistake it as coming from outside of us. Self responsibility is not self blame. Without self responsibility, we project, blame and judge. Self-responsibility is central to clarity and full self-awareness. This...

Practice making requests for feedback, clarity, and action. Opportunities for making requests might be when you expected something different from what you got, were treated undesirably, and noticed inner constriction or reactivity. Identify observations, feelings, and values to support finding the request. Ensure your request states what you want, is specific, names the present-tense action,...

When you don't have a sense of being heard you can apply skills to help you can interrupt cycles of reactivity and resentment, and create connection. Let's look at six ways that will support you in being heard. These are clarity about the topic and needs; supportive conditions; respect for autonomy; sharing your intention; attending to emotional security; and making clear requests.