Miki responds to a participant’s question concerning fear of consequences when speaking with a manager at work. In this excerpt, she delves into the topic of choosing to inhabit nonviolence in the workplace, affirming that fear and nonviolence are incompatible, and that nonviolence is a powerful alternative to our habitual Fight, Flight, Freeze responses.

Trainer Tip: Anger is a prominent call to gain our attention. Mary explains why it's worth heeding that call.

Trainer Tip: We can expand our connection to humanity by considering the many strategies people use to meet our common needs.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Jeff Brown moderates a fishbowl discussion discussing why it's uncomfortable for them to talk about privilege… what they're doing to be aware of / combat racism… and the role of empathy and NVC around privilege.

Trainer Tip: NVC asks us to be aware of our needs and discomfort is evidence of an unment need. However focusing on ourselves when we're uncomfortable isn't always the best choice.

In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people. This talk was given at a local TEDx event, produced independently of the TED Conferences.

Join CNVC Certified Trainer Jori Manske in an exploration of how gratitude can enable you to remain more present moment to moment, thus enabling you to flourish in your life!

Join CNVC Certified Trainers Jeff Brown, Jean Morrison, Karl Steyaert, Kathleen Macferran, Mary Mackenzie and Sylvia Haskvitz in a lively Q&A session focusing on naturalizing NVC into our daily interactions.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Have you ever had an argument with someone who simply wouldn't put the toilet seat down? Watch veteran CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison navigate this challenging yet common dialogue.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

In this upbeat video, CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison enact two role plays that involve a triggered adult interacting with a young student and a teacher who has just witnessed an unpleasant interaction between two students.

Ask the Trainer: "In trainings I say our jackals are thoughts and now I've come to wonder if all thoughts are jackals...?"