During this recording, Mary clarifies the facilitator’s role. She shares six tips that can help you set your intentions and achieve greater success as a NVC facilitator.

NVC groups can sometimes get caught in a rut and lose energy and momentum. Mary shares her extensive experience with seven steps for keeping your group engaged and energized.

Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

It seems to me that people see ideas which are different from theirs as threatening. Instead of listening, the group polarizes around the different ideas and a lot of judgments develop, conflicts develop and people feel hurt. Forward progress becomes a battle ground. How can I support more collaboration?

Listen to Miki talk about the value of participating in groups, recognizing our inherent nature to do so, how industrialization has hindered our skills and the value of participating in a time when it's most needed.

What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

Mary continues her discussion of tracking skills, focusing on tracking requests, agreements with the group and tracking time. Mary also examines how to monitor the purpose of the session, discerning if and when to shift the agreement about the purpose for meeting. Mary closes with some final helpful tips to hone your tracking skills.

Mary offers tips for developing effective tracking skills, including how the energy of the group is managed discerning the qualities of presence for each of the members, and monitoring group participation while striving for a balance of inclusion.

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”