Listen to John talk about the inner and outer mediation process, the importance of the "3rd chair," and an experience of working with Pakistani elders.

Want to expand your needs vocabulary, and build your capacity to identify needs — even when you’ve been triggered? Check out Mary’s powerful teaching on Self-Empathy.

Responding to your own reactivity is an inside job. Robert reveals how your reactions are often a secondary reaction to a triggering stimulus, and that accepting responsibility for your reactions can lead to less blame and more inner peace.

In this video, Yoram Mosenzon discusses judgmental dialogue and its hidden aim to meet needs. This often creates distance instead of fostering connection. Yoram introduces a self-connection exercise to improve the chances of dialogue becoming more enriching and life-serving.

Trainer Tip: Our inner critic judges ourselves and other people; and it is the most likely to get scared when we begin to make a change. It holds wisdom for us if we are willing to listen. When we acknowledge our inner critic and empathize with its need, we gain insights into ourselves and we clear the way for resolution.

Ask the Trainer: My question is about wanting to empathize more with my husband. Sometimes we connect very deeply, other times he slips back into "jackal talk..."

In this role play, Jean Morrison plays a mother who is asking her son to vacuum the house and he is objecting. She enacts the role first using "jackal" language and then again using Nonviolent Communication.

In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"

Ask the Trainer: "I am wondering what to do with a judgment that is expressed by someone about me. In these situations I can't find the unmet need they are expressing (other than perhaps significance)."

In this vintage 1999 video, CNVC Certified Trainer, Wes Taylor leads a group of young people in a lively discussion on working with anger.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

In this vintage NVC video, Bridget Belgrave, CNVC Certified Trainer from the United Kingdom, uses a Powerpoint presentation to demonstrate the key principles of Nonviolent Communication. Starting with needs at the center, Bridget builds a visual structure of the NVC process. This resource has been newly remastered to a larger, higher quality video.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Trainer tip: Judging others can affect our ability to communicate effectively with that person, or enjoy the relationship. Translating the static judgments (enemy images) we have of others into our own and others' feelings and needs can help us move into greater understanding, healing, and relief -- which can foster compassion and connection. Read on for more.

Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

Join Kathleen for a gentle, compassionate exploration and embracing of your true self. Reclaim your self-worth, experience greater freedom when expressing your self and actually celebrate who you are in the world. Delve into what self-love is and is not – including how to distinguish self-worth from negative cultural labels such as self-obsession and selfishness.

Trainer Tip: Today, identify the facts, without adding your ideas about why people behave in certain ways. Then consider connecting with the person about what was going on with them. You will find that the more you observe life without judgment and evaluation, the more open you will be to hearing and connecting with other people.

Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

When you or anyone is upset, what could underneath the trigger? There may be more than is immediately visible. This article invites us to explore what it looks like to inquire deeper, take self-responsibility, examine our assumptions, attachments, interpretations, and "certainties" that could be hidden behind the needs that are aching to be attended to...

Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.