CNVC Certified Trainer Miki Kashtan discusses how focusing on connection and care can guide us in expressing honestly and offering empathy.

CNVC Certified Trainer Miki Kashtan explains how using OFNR or "Classic NVC" is for practice, not real life situations.

In this brief audio segment, Miki works with a woman whose teenage daughter rejects her use of NVC, guiding her in a process of self-awareness and acceptance.

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

Listen to CNVC Certified Trainer Dian Killian guide and ease you into a more natural expression of empathy. This is a three person exercise. Listen in and then give it a try!

In this recorded telecourse, John Kinyon, world renowned CNVC Certified Trainer, offers an overview and practice with four elements of empathy – presence, understanding/meaning, need language and deepening into needs.

Does NVC seem like a good idea, but not practical? Do you feel frustrated when you find yourself in the same jackal scenario repeatedly? Let beloved trainer Kathleen Macferran guide you toward integrating NVC into all aspects of your life.

Miki explains the distinction between the language and the underlying consciousness of NVC, and the pitfalls of failing to do so.

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

In this audio recording, Veteran CNVC Certified Trainer, Sylvia Haskvitz uses real-life situations to help us find more natural expressions of what is harmony with our hearts.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

When Rita first learned about silent empathy she didn't know how soon she'd try it out. She was visiting her daughter and making comments about her life, analyzing her behavior, giving her unsolicited view on everything.

Does the thought of asking the following question stop you cold? "Would you tell me what you heard me say?" Mary Mackenzie, CNVC Certified Trainer known for her colloquial method of speaking and teaching NVC, offers a simpler method.

Ask the Trainer: "At one point in my practice, it was brought to my attention that some people find the use of 'formal NVC' off-putting, or mechanical. Do you have any input or insight into this?"