Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

This chart is intended as an aid to translating words that are often confused with feelings. These words imply that someone is doing something to you and generally connote wrongness or blame. To use this list, when somebody says “I’m feeling rejected,” you might translate this as: “Are you feeling scared because you have a need for inclusion?”

There are various ways to be known. Learn how to engage and make clear requests accordingly. This includes getting clear in yourself about what exactly you want known; communicating how important it is to you; sharing examples in your life of being known; requesting and negotiating from the energy of the met need; letting the other person know whether or not the relationship is really...

For each reactive pattern there is a perceived threat to a tender need. Knowing these tender needs helps us figure out how to interrupt these patterns and creating new ways of perceiving and relating to life. In addition to knowing the need, knowing the healing response and the primary reactive behavior helps with transformation.

In order to bring in more nonviolence into the world, we need to take our own needs seriously and recognize that no amount of seeing someone’s innocence would mean putting up with more of their harmful behavior. We need to disentangle compassion towards another from the willingness to tolerate more harmful actions. At times this means finding enough self-love, support, or clarity, to take...

Given all that we are facing today as a society and a species, amongst some of the things we need is a well nourished heart. To nourish our hearts we need to discern where to wisely put our attention. Here are three practices to reclaim your attention, and replenish your reserves, so that you have the inner resources to do the work that is calling you. They are: train the mind, nourish the...

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And...

Why is it so difficult to change our patterns even when we want to, even when we experience shame or despair about them? Arnina Kashtan offers some of the common pitfalls and concrete steps to overcome them in the future.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching...

What are the most powerful things I can do to build an inspired relationship? I answered the question with romantic relationships in mind; however, I believe the answer below applies to all important relationships.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or...

Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

Trainer Tip: When faced with doing a task that doesn't seem fun try saying to yourself something to the effect of “I do this activity because I value...”. Complete the sentence with related needs, then ask yourself if you still want to complete the task. This can take the demand out of the tasks. Next, choose accordingly. This can teach you about, or give you more access to, true choice in life.

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Empathy is a form of attunement. Empathy is giving your compassionate curiosity by guessing another’s feelings and needs. Consider how you live or relate to each of these 12 essential aspects of empathy. Some of them mention how we can offer empathy without abandoning ourselves, how empathy isn't always the best response, and how "Empathy can be offered when you disagree with another’s opinion,...

Trainer tip: NVC consciousness recognizes interdependence. In this process each person is autonomous; everyone's needs matter; people have choice and responsibility for their actions; there's abundance, and a valuing of coming together. The dependence / independence paradigm assumes we either need someone else to be whole -- or we don’t need others at all. Commit to living autonomously. Notice...

When something happens that we don't like no amount of resentment nor magical thinking will make it disappear. Instead, we can mourn to dissolve our own resistance, resentment, and numbness of resignation. Mourning can allow us to feel pain with acceptance, and without needing to be okay with what happened. Acceptance can bring us to a place where even all the anguish in the world is fully,...

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We...

Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Trainer Tip: It's impossible to value other people’s needs and remain compassionate if we simultaneously harbor judgments. If we're willing to shift this behavior we can translate our judgments into acknowledging how something affects us. Once I got into the habit of this, my judgments began to subside dramatically. It became easy to love people and feel compassion for them, and I experienced a...