Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

In a Nonviolent Communication model, we believe that everything someone does or says is an attempt to meet a need. That means that all actions or words are in service to a deep internal need. The following list of needs is neither exhaustive nor definitive.

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more...

Yvette Erasmus shares her interpretation of the difference between "faux" feelings and feelings. "Faux" feelings imply that someone is doing something to you and generally connote wrongness or blame.

This exercise brings forth presence, awareness, and witnessing regarding what you observe. And also the inner form of experiencing: thinking, feeling, sensing, longing, and noticing any inner resistance. This exercise is designed to allow self-compassion to clear the inner space, and to help you feel it as a flow of energy, presence to the other, and bring in a more relaxed experience and more...

Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at...

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.

How can we live up to our true potential, a life filled with relationships and experiences that truly meet our needs? In this article, Mary offers us a way to bring about inner transformation that can lead to seeing ourselves, others and life differently -- for greater agency, empowerment and choice.

This ten question exercise will help build your feelings vocabulary. It is helpful to differentiate between words that describe what we think others are doing around us, and words that describe actual feelings. These "faux feelings" often reveal more about how we think others are behaving than what we are actually feeling ourselves. Feeling words are always about us, not the other person.

CNVC Certified Trainer Miki Kashtan shares a tip on holding a group's needs while empathizing with a single person in the group.

Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution.

CNVC Certified Trainer Miki Kashtan clarifies the distinction between empathy and sympathy.

CNVC Certified Trainer Miki Kashtan guides a participant to find his inner empathic presence.

CNVC Certified Trainer Miki Kashtan offers 3 steps we can take to access and express our deepest authentic expression.

CNVC Certified Trainer Miki Kashtan discusses how focusing on connection and care can guide us in expressing honestly and offering empathy.

Unappreciated, Judged, Disrespected, Offended, Manipulated... people use these words to describe feelings but these are all words that describe interpretations instead. They're also words that get people's backs up. Talk about unproductive! The solution? Develop a vocabulary of feelings so you can minimize defensiveness in others and facilitate connection.

This chart is intended as an aid to translating words that are often confused with feelings. These words imply that someone is doing something to you and generally connote wrongness or blame. To use this list, when somebody says “I’m feeling rejected,” you might translate this as: “Are you feeling scared because you have a need for inclusion?”

Learn how Nonviolent Communication (NVC) can improve the quality of your personal and professional relationships, one interaction at a time.