Sylvia offers practical tips to make today's complex workplace relationships more satisfying and effective.

Sylvia Haskvitz offers a practical and effective approach to making requests. Learn the two questions that can clarify your motivation for making a request, three ways to discern a request from a demand, and five possible reasons for meeting requests.

Ask the Trainer: "Recently, I was sitting in my weekly practice group trying to connect to my reasons for wanting to give empathy to a particular person. She was telling us about some painful feeling she was having, but was not connecting to her needs."

Ask the Trainer: "I have noticed that sometimes when I am in a story-telling mood I am usually trying to prove that I am right and once I connect with a need the urge to give all the information goes away."

Ask the Trainer: "I am wondering what to do with a judgment that is expressed by someone about me. In these situations I can't find the unmet need they are expressing (other than perhaps significance)."

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."