Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility, respect, empathy or care (even when reflecting).

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.

Trainer Tip: When you make a request of someone, you don't diminish your relationship; you enhance it. If you receive a "no" to your request, consider brainstorming a different strategy that would meet your needs. It isn’t a sign of weakness to clarify what you would like. It helps you commit to living a full and joyful life. Look for opportunities to clarify your requests.

Learn to speak NVC using your own voice and increase ease and flow in all your personal and professional conversations. This 7-session telecourse recording with renowned trainer Miki Kashtan is designed to help you integrate NVC into all aspects of your life by gaining fluency in your practice of NVC and by embodying the principles regardless of the words you use. This course is based on intensive practice and coaching with real-life examples from participants’ lives.

In this course recording, you'll encounter new abilities and learn how to collaborate effectively from WITHIN a team. You'll be invited to build on interpersonal relationships, and branch out into the exciting challenges present when people work together toward a shared purpose.

Because we affect one another it can be hard to know where to take responsibility and where to leave it with the other person. This means we need self empathy, and presence for another's struggles without compulsion to "make them happy" or bring them healthy change. You can then attend to the needs and to your choice about if and how you want to contribute with compassion. Respect them as autonomously in charge of their unique process of change. With this, you honor your life and theirs. And where, what, and how you will invest your precious life energy.

Codependency occurs when others' behavior affects us in unhealthy ways and we get obsessed with controlling their behavior. For example, we may focus on other's needs while neglect what matters to us, and resent it. Or we may depend on others to rescue us from results of our actions. Or we may fix or rescue others' neglected responsibilities. Or we may make others responsible for our needs. Instead, notice your needs, what you can('t) change, and your priorities.

Trainer Tip: We all have different ways to meet our need for rest. It's important to notice when you need that time. You might know you need rest when you find yourself snapping at people on the phone, when you snap at your cat, or when you ignore your partner. Rather than behave in ways that you might regret, consider doing something that will help you meet your need for rest. Everyone in your life will benefit.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

Struggling to say "no"? Here are ways you change your adjacent mind patterns. First, note the differences between those who respect boundaries and those who often don't. Second, review situations in which you lost track of your choice. And rehearse what it would sound, look, and feel like if you kept connection to your choice. Third, seek validation of your experience - from a grounded and mindful (non-reactive) state.