Trainer Tip: The very process of giving someone space to talk about their issue without our judgment, to be truly understood by us, and to be deeply heard is very healing, enough so that most people will organically find their own creative ways to resolve their issues. Rely on this process and you will lose all desire to fix people’s problems. Try this out today.

Differentiation is being who you are in the presence of who they are. Its a process of connecting to and honoring your own experience, acting in integrity with your values, and engaging in collaboration with others to meet needs. If you're happier when you are not in an intimate relationship you may have developed your individuality but likely have difficulty with differentiation. Learn core skills and behaviors that support differentiation.

Trainer Tip: It's impossible to value other people’s needs and remain compassionate if we simultaneously harbor judgments. If we're willing to shift this behavior we can translate our judgments into acknowledging how something affects us. Once I got into the habit of this, my judgments began to subside dramatically. It became easy to love people and feel compassion for them, and I experienced a freedom I had never known before.

It can be difficult to be authentic when that means saying no. So how do we say no in a way that invites people to listen? Here are our four top tips for finding the courage to say no.

Telling yourself to be a certain way or have more of a certain quality (like courage), is a set-up for self-criticism and possibly freezing or avoiding. Instead, access effective action by asking yourself questions like: "If I could be or have that, what actions would be different inside or out?" "If I could be or have that, what needs would be met and knowing those are the needs, what could I do or ask for that would meet those needs?"

Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

Listen to this newly remastered audio with seasoned Life Coach and CNVC Certified Trainers Martha Lasley and Dian Killian, to explore how you can "be the change" in your life, to live fully in integrity with your values in your work, community, faith and social action groups.

Conversation can become more satisfying with depth. Depth is occurs when connection unfolds towards a depth of intimacy, presence, attunement, sensing -- and silent attentive connection where another is attentively seen and heard. Inviting this level of sharing in conversation relies on at least three major elements: attentive silence, the desire to connect and be known, and focus on present moment experience. Learn more about this way of engaging.

Trainer Tip: Where do you focus most of your life? Are there areas that you could reassess? Are you happy? Engage a new paradigm shift in your life.

How is trust best supported? Do you know what you do to contribute to making it easier or more difficult for others to express the truth (even in the most mundane moments)? Smaller requests can also built trust over time if they're rooted in the present moment, and are specific enough. Learn more about building trust...