Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Trainer Tip: Notice if something within your agency will bring you the serenity you want. If not, then notice the needs you are trying to meet by wanting to take that action. Then then choose another action that's more likely to have the desired effect.

I want to hear others through the lens of the meaning their actions have for them rather than through the effect their actions have on me. The very root of empathy resides in this fundamental shift. Whenever someone’s actions are at odds with our own needs, most of us, most of the time, do the latter. In that way, we keep our attention on ourselves rather than on the other person. We cannot be...

In this inspiring audio, Mary takes to a more profound level the traditional NVC self-empathy process of identifying judgments, feelings and needs, by adding a "wrapping" component.

NVC practice is based on several key assumptions and intentions. When we live based on these assumptions and intentions, self-connection and connection with others become increasingly possible and easy, helping us contribute to a world where everyone’s needs are attended to peacefully.

This gentle, healing telecourse recording will assist you in unearthing feelings and issues that have become tangled up with loss, enabling you to face whatever is blocking your grief.

Trainer Tip: Our inner critic judges ourselves and other people; and it is the most likely to get scared when we begin to make a change. It holds wisdom for us if we are willing to listen. When we acknowledge our inner critic and empathize with its need, we gain insights into ourselves and we clear the way for resolution.

Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

The focus on patriarchy emerges from the understanding that patriarchy plays a foundational role in everything. Yes, I mean it: everything. Patriarchy is not the same as sexism; patriarchy is to sexism very much what structural racism is to (interpersonal) racism: it's a system that runs independently of any one person's attitudes or behaviors. Join Miki for her first in a series of discussions...

Trainer Tip: When we connect our feelings to our needs, we put ourselves in a postion to get our needs met and mourn when they aren't met. Here's a practical tip you can practice daily to improve the quality of your life.

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong with you nor them. We can look for many ways to meet our prioritized needs.

Trainer Tip: We may communicate indirectly when we worry about hurting someone’s feelings. Instead, commit to being direct with compassion, love, honesty, and respect to both yourself and others. They may not enjoy what you say, but at least they'll know where you're coming from. Being true to yourself, you can be true to your relationships. And it can build trust.

Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help...

Trainer Tip: When have you responded in a way you didn’t want? How could you have handled that situation differently? What would have better met your needs? Try not to judge your behavior, but learn from it. Each time we review our actions, we can learn something, become more adept at new skills, and come closer to our ideal. We can do this with the learning curve of practicing translating...

Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.

There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly,...

Ask the Trainer: "Could you share a list of types of requests, with examples of each and a possible strategy for formulating requests in conversation?"