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The more we can stay present with our hurt, and own our interpretations, we are more likely to express what's important to us without blame and also to become resilient. From there, the listener can have more space to offer their full presence and empathy. Read on for more.

When someone wants to speak angrily about another, do you want to move away, try to calm them, argue, set a boundary, or offer empathy? What supports you to stay self connected? You can set boundaries regarding listening so that you're less likely to defend the other party, or attempt to talk your friend down from their judgments, thereby escalating the situation. Disagreements can also ignite...

To learn to identify and speak from your needs requires specific tasks and practices. Here's a list of 10 learning tasks and practices for you to choose from. Some of these ideas include using needs cards and lists, working backwards from strategies and ideal scenarios, reflecting on past experiences and relationships, and asking for/offering/exchanging empathy.

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Learning Tool

1-2 minutes

This one page colour handout illustrates the focus options or intention options for connection: empathy (verbal and non-verbal), self expression, and self connection (opening our heart to self and/or others). It also offers some suggestions for how to say these things to self and others.

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We...

Feelings and Needs form the cornerstone of Nonviolent Communication (NVC), offering a profound framework for cultivating empathy, compassion, and authenticity in our interactions. This comprehensive 9-page Feelings and Needs Reference Guide is designed to support you in integrating these vital concepts into your daily life.

From a Nonviolent Communication (NVC) perspective, expressing vulnerabilities by labeling someone as selfish can create disconnection and conflict. Instead of fostering understanding and support, this type of communication often leads to misunderstanding and defensive reactions. Yoram Mosenzon demonstrates how expressing feelings and needs clearly and without judgment facilitates empathy and...

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Article

3 - 5 minutes

Anxiety comes in different flavors: worry, restlessness, over-stimulation, distress, uncertainty, or panic. While fear involves an imminent threat, anxiety is often more amorphous and related to a vague and distant future. We can try out a few ways to transform anxiety: label the emotion, notice how we relate to the anxiety, release the story and reconnect somatically, plus apply self care and...

Reveal what’s in your heart before asking a question to help build trust, especially if you're in an authority figure. Otherwise, your question may sound like a demand, blame, trap, intrusion or accusation, and it may elicit a defensive response. If you get a "question" like that, give them empathy. Read on for reflection questions to see how our revealing and our withholding impacts our...

Working for racial justice is a shift in perspective—a shift in understanding and empathy that leads to a change in our actions: to listen instead of talk, to follow instead of lead, to yield rather than dominate. And to accept that I will continue to mess up. Part of working to undo racism is having the humility to know when our own understanding is limited. Read on for more this, and how it...

To express opposition without stimulating distress, stop judging and look for ways to honor, understand, and have compassion for others. You can do this by finding a point of agreement. For example, you can agree with part of what they said. Or if you completely disagree, you can express what greater understanding, inspiration, appreciation or empathy you have in response to what they're...

If you want a better connection it's crucial to be mindful about how your communication affects your partner. This means noticing and keeping eye contact, observing body language, and checking for their reactions. You can also share in small increments, check in before sharing vulnerable thoughts, and express what you notice. Give yourself empathy when you notice that you want to be right more...

Because we affect one another it can be hard to know where to take responsibility and where to leave it with the other person. This means we need self empathy, and presence for another's struggles without compulsion to "make them happy" or bring them healthy change. You can then attend to the needs and to your choice about if and how you want to contribute with compassion. Respect them as...

Here we explore variants of conflict patterns in part two (of this two part series) that include: refuting "straw man arguments"; not checking understanding, repeating unhelpful behaviour; repeatedly asking for what's already given; asserting rather than demonstrating responsiveness; assumptions; denying conflict exists; neglecting interdependence; stonewalling; absence of curiosity, humility,...

How to get past the sting of a painful comment? Get empathy from self or another. Then connect with the commenter's feelings and needs. The more you can do this the less personally you may take it. Then work together on specific, do-able, authentic agreement about doing something differently next time, the kind that will enable you both to shift out of reactivity. Three things need to be in...

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Article

4 - 6 minutes

This document is for organizations that want to integrate NVC. The intention is to use conflict as a stimulus to personal growth, more open and honest relationships, and life-affirming change. It mentions using NVC skills such as self connection, empathy, honesty, and requests (and protective use of force as last resort) to navigate the conflict with an intention of connection.

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Practice Exercise

3 - 5 minutes

Making a decision or boundary that invites someone to be honest about their feelings can be difficult. Remember that lack of authenticity may be due to lack of awareness, inner conflict, or fear of conflict, rather than dishonesty. Offer empathy and reassurance and invite more conversation. Approach with compassion and curiosity to naturally invite more honesty.

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Article

2-4 minutes

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing...

Even those who practice NVC can repeat old patterns of thinking, believing, feeling, and behaving. If they do, but still use ‘NVC language’ others may think the issue is NVC rather than the person’s capacity. This week, notice even a small instance where someone is against something you suggest. To build trust and connection, experiment with offering empathy or asking them to share what they...

What are the most powerful things I can do to build an inspired relationship? I answered the question with romantic relationships in mind; however, I believe the answer below applies to all important relationships.