Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

There's reactive anger - the sudden outbursts of words, temper or action that create a nervous system response in another. And then there's the anger that's a reaction to someone's anger -- a nervous system startle-response. Instead of either of these, we can learn to heal with empathy, look for unequal power dynamics, take responsibility to make repairs, and shift into the clean, life-serving,...

Subtle boundary violations are more difficult to catch and name in the moment, than obvious boundary violations. Becoming more aware of these moments and finding the words to set a boundary are critical to supporting healthy relating long-term. Three categories of subtle boundary violations are (1.) lack of mutuality, (2.) voice tone and volume, and (3.) speaking for or about someone. Read on...

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more...

Mary Mackenzie shares how Marshall Rosenberg's Four D's of Disconnection live in her. Join Mary and learn how you can reframe the 4 D's to enhance connection.

An anchor is something you turn your attention toward in order to interrupt reactivity and access a non-reactive, expansive perspective. Though it doesn't make the reactivity go away, it allow you the internal space to choose to not behave from reactivity. In this practice exercise learn more about anchors, plus how to create and use them.

Leading an Nonviolent Communication workshop is a good way to learn and practice NVC skills. Here are Shantigrabha and Gesine's seven top tips for facilitators.

Giving feedback across a differences in culture, race, and power isn't something that we have to do -- but we can choose to do it for our own liberation, if we want. And if we choose that path, impact delivered well can invite caring for all needs and increase capacity to learn. This is the exacting, rigorous work of speaking about impact without attributing anything to the person whose actions...

Learn how unconscious impulses can lead to depleting patterns. Here, we look at two forms of reactive attempts we may use to avoid future pain, and how to make conscious decisions instead. Read on for questions that can help us see if we're making decisions from a grounded place, such as taking time to reflect on values, receive support from others, and getting curious about others' views.

Learn to speak NVC using your own voice and increase ease and flow in all your personal and professional conversations. This 7-session telecourse recording with renowned trainer Miki Kashtan is designed to help you integrate NVC into all aspects of your life by gaining fluency in your practice of NVC and by embodying the principles regardless of the words you use. This course is based on...

In this course recording, you'll encounter new abilities and learn how to collaborate effectively from WITHIN a team. You'll be invited to build on interpersonal relationships, and branch out into the exciting challenges present when people work together toward a shared purpose.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

We all know what it’s like to be on the end of feedback that we receive as clumsy, unbalanced or even spiteful. We don’t have any control over the skill level of people who give us feedback, or their motivations. So how do we receive feedback without taking it personally, in a way that we can learn from it?

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient...

Sylvia Haskvitz offers a practical and effective approach to making requests. Learn the two questions that can clarify your motivation for making a request, three ways to discern a request from a demand, and five possible reasons for meeting requests.

Listen and learn how to: Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment). Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc. Create a value-based training proposal (with different service and product...

How is trust best supported? Do you know what you do to contribute to making it easier or more difficult for others to express the truth (even in the most mundane moments)? Smaller requests can also built trust over time if they're rooted in the present moment, and are specific enough. Learn more about building trust...

Mourning, grief and celebration is a way to connect with what we love and want to honor. In this trainer tip we learn that these three things can become a way for us to understand our emotions regarding our losses and appreciations.

What do you experience when you give up on needs that are important to you, and are coerced into doing something you didn’t want to do? And why is it hard to make requests? Listen in and learn more.

Mary Mackenzie, an internationally renowned CNVC Certified Trainer, demonstrates two exercises that will help you learn fast “on the run” self-empathy techniques. The video includes practical techniques to guide you toward noticing your physical sensations, feelings and needs.