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Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

This telecourse recording provides an experience with the language, skills and consciousness of NVC applied to mediating all types of conflict whether you are one of the people in conflict or you are supporting others in conflict.

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Along with it’s potential for helping others calm their emotions and feel deeply understood, the Nonviolent Communication process of empathetic listening can help someone increase their capacity for finding their own truth.

Listen to this introductory 4-session Mediate Your Life telecourse recording to change your response to conflict and change your life.

Reveal, own and share the inner chatter that plays over and over in your head, in between the words you speak aloud. Arnina Kashtan will help you discover, embrace and open up the places inside that you’ve hidden and judged.

Miki explains how teachers and administrators can become more effective in relating to themselves, other faculty and staff, and they can contribute more to students' ability to feel connected and energized. Nonviolent Communication provides specific tools to empower ourselves and others to live more in line with our values and deeper needs.

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John Kinyon and Miki Kashtan

Trainer Tip

3-5 minutes

Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

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Trainer Tip

1 - 2 minutes

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Observation is the awareness of our sensory perceptions and thoughts, separate from evaluations and judgments. Feeling involves bodily sensations and emotions, distinct from "faux feelings" that mix thought and emotion. Needs encompass universal human requirements for survival and wellness, while thoughts and evaluations express needs. Requests are rooted in connection and invite true...

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We...

Discover how the perennial strength of compassion and the living energy of needs can help you develop resilience in order to remain present with yourself and others amidst today's challenges.

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Trainer Tip

1-2 minutes

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete...

“Nonviolence” is not just a political tactic. It is a “soul force”. It is the force of love meeting and transforming what appears to not be love. It is speaking and listening with courage, compassion, and an open heart and mind and rooted in our truth in a way that bridges understanding. And doing so without demand nor trying to convince -- all in the face of any anger, fear, oppression,...

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Trainer Tip

1-2 minutes

Trainer Tip: Ask someone what they enjoy about you being in their life. For example, “Would you tell me 3 specific reasons you enjoy having me in your life?” To a vague reply like, “Oh, you know I love you. I just like spending time with you.” Or, “You’re one of my best employees!” ask for more specificity (eg. “Can you tell me what I do and what needs it meets that makes me one of your best...

When avoidance coping or positive thinking sidesteps challenges, internal and external injustice and unrest also rises as we sidestep our values and integrity. It leaves us in sadness and distress. What's unacknowledged impacts ourselves and others undesirably. To live nonviolently we need to be in touch with what's real. With resonance we can more likely be with what's true, and trust our...

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Article

5 - 7 minutes

By guessing our child's feelings and needs we open the door to understanding what's behind their behavior, and can better suggest solutions that meet both their and our own needs. In this way we build trust and their desire to seek us out in times of need. Expressing our own feelings and needs also allows us to help them understand the value in fulfilling tasks or requests.

One thing that makes empathic understanding difficult yet valuable is that it can be humbling. If I really open myself to hearing and understanding, while trusting my inner strength of self-knowing, I may be changed by what I hear. My core beliefs or understanding might change and grow. This openness could be key to transforming the energy of conflict into new possibilities for greater...

Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we...