Using real-life examples from class participants, Sylvia Haskvitz demonstrates the life-changing results of clarifying the needs underlying "shoulds." Some of the situations covered in this audio are: A grandmother shares how she was able to spend time with her grandchildren even when experiencing estrangement from her daughter A father examines how to repair a conversation with his daughter A...

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

Trainer Tip: Changing your thoughts can change the way people experience you. Just for today, see if you can notice when you have judgmental thoughts about yourself or other people. Then look to translate those thoughts into your feelings and needs. Read on for an example of how this works.

Trainer Tip: Even if we don't agree, acknowledging others' realities can help demonstrate that we're including their feelings and needs in the conversation. Creating space for your reality and theirs can also bring a sense of connection, understanding, inclusion, abundance and fullness in life. Try it today. Read on for an example.

Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.

Trainer Tip: NVC asks us to be aware of our needs and discomfort is evidence of an unment need. However focusing on ourselves when we're uncomfortable isn't always the best choice.

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for...

Trainer Tip: Let's start an abundance movement! We get great joy from contributing to others lives and allowing them to contribute to ours, let's not let fear get in the way.

Trainer Tip: It's important to design requests to fit specific needs. Otherwise people may do exactly what you ask and still, your needs may not get met. Before you make a request of someone, notice if the strategy you are considering is likely to meet your needs. If not, consider making a different request that may be more satisfying to you.

Often, people don't help others when others are in danger, whether it is a parent who is abusing a child, a man who is battering his wife, someone sexually harassing another, a bully making fun of someone, or a person who is abusing a pet. However, intervening can save lives. And bring enrichment, peace, safety, care, and justice to the world.

Trainer Tip: We can improve our relationships by focusing our attention first on connection instead of other stragegies.

Trainer Tip: Mary explains why success isn't dependent upon another person's pain, by reaching for consensus instead of self-sacrifice.

Eric offers some tips for nurturing and affirming ourselves as a daily practice.

Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.

Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

Trainer Tip: When there is conflict, the chances are good that people are arguing over a particular strategy. When we focus on our needs, the opportunities for peaceful resolution that values everyone’s needs are much greater. This can also build trust. Be aware of opportunities to shift focus from strategies to needs. Read on for an example of how this can work.