Developing interpersonal relationship skills in congregations is integral to working with the conflicts that arise. These skills can be applied to any spiritual community.

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for...

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the...

Among NVC practitioners, empathy can be superficial. How open are you to being influenced by what others are saying? Do you reflect back and then guard and remain within your position of being right, even as you say otherwise? Only when we're eager to be influenced by what they say can we connect, expand our world and thus, shift the field. Without such openness we fool ourselves into thinking...

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing...

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it...

Anger is neither good nor bad. When you don't foresee it or you haven't cultivated a relationship to anger, you may behave from it and hurt yourself and others. There are three reasons anger may rise: primitive anger, resistance, and lack of resources. For practicing with these last two types of anger, we'll look at four practices: cultivate awareness, pause and expand, self-care and planning,...

Blame is a misguided habit that's used to avoid pain and suffering, offering only a momentary distraction and oversimplifies complex histories. It also disconnects us from choice and agency, blocks us from discovering more about ourselves and others, and can keep us from having compassionate, self responsible conversations. Instead, we can practice speaking in terms of impact and notice our...

If someone asks you to love them as is, try wondering what contributes to their need for acceptance. Loving someone and empathizing with them, doesn't mean you can't make requests for change. Recall that your requests are about your needs, not about them. Understand that requests may not be met due to lack of resources or skills, even if the desire is there. Clarify how important the request is...

Giving feedback across a differences in culture, race, and power isn't something that we have to do -- but we can choose to do it for our own liberation, if we want. And if we choose that path, impact delivered well can invite caring for all needs and increase capacity to learn. This is the exacting, rigorous work of speaking about impact without attributing anything to the person whose actions...

When feeling unworthy, powerless, or afraid, we can hear others' comments as criticism, rejection, demands, limits, or attacks. Practice self-compassion, release attachments, and ask “How can I stretch the boundaries of who I believe myself to be, in service of love?”. Try replacing love with a word that inspires you (e.g. freedom, thriving, etc). Note answers that arise later. Or explore the...

The question “Is X an evaluation?” (where “X" represents whatever word is under discussion) has taken up some controversy in the NVC network. Often, context changes the meaning and assessment of words (eg. use of the term "domination" as in "You’re trying to dominate me!” vs. “domination societies”). Read on for several questions that can support understanding whether a term is evaluative, and...

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all...

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better...

Being put on the spot or confronted in an unexpected way can be an unpleasant experience to have. Even more so during lockdown when meetings are held on Zoom. In Life Hack 35 we're exploring the feelings that come up from hearing a difficult message as well as ways you can respond. Esme recently had this experience and offered to record a one on one session with Gesine to explore the situation.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Have you been struggling with the difficulties that can arise from working at home? If you're used to working from an office, a space that is designed for work, it can be a shock working from a space that is usually associated with other kinds of activities. In this Life Hack, we look at ways that NVC can help you deal with potential conflicts that arise.

There's a growing trend to elevate feelings and personal truths (aka MY truth) to the point of being unassailable "facts". If I feel unsafe, then it must be because of you. As valid as a person’s inner world is, we risk overlooking what's beyond our own views, such as larger forces around us that continue to underwrite exploitation, violence, “othering”, etc. Instead, describe specific words...