In this edition of Conflict Improv, CNVC Certified Trainer Christine King navigates the challenging practice of expressing honesty when that expression might easily be heard as criticism.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

In this upbeat video, CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison enact two role plays that involve a triggered adult interacting with a young student and a teacher who has just witnessed an unpleasant interaction between two students.

In this role play, Jean Morrison plays a mother who is asking her son to vacuum the house and he is objecting. She enacts the role first using "jackal" language and then again using Nonviolent Communication.

Listen to three interwoven tales of love, vulnerability, courage and healing by CNVC Certified Trainer and Storyteller Leo Sofer.

Listen to this captivating story by Leo Sofer. A strong blacksmith comes to the aid of a little girl when she needs protecting. But can he protect her from the harsh words she speaks to herself inside her head?

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

For many people thinking about creating a workshop outline is overwhelming because they focus on the whole thing at once. Breaking the process down to bite-size pieces eliminates much stress and overwhelm and brings fun and creativity to the process. here's your step-by-step guide!.

Often, people don't help others when others are in danger, whether it is a parent who is abusing a child, a man who is battering his wife, someone sexually harassing another, a bully making fun of someone, or a person who is abusing a pet. However, intervening can save lives. And bring enrichment, peace, safety, care, and justice to the world.

Trainer Tip: When faced with doing a task that doesn't seem fun try saying to yourself something to the effect of “I do this activity because I value...”. Complete the sentence with related needs, then ask yourself if you still want to complete the task. This can take the demand out of the tasks. Next, choose accordingly. This can teach you about, or give you more access to, true choice in life.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Trainer Tip: We all have the same needs, but may prioritize different needs at different times -- and that order of prioritization may look different from other people's perspectives. If your prioritization of needs isn't the same as another's, that doesn't mean there's something wrong with you nor them. We can look for many ways to meet our prioritized needs.

By guessing our child's feelings and needs we open the door to understanding what's behind their behavior, and can better suggest solutions that meet both their and our own needs. In this way we build trust and their desire to seek us out in times of need. Expressing our own feelings and needs also allows us to help them understand the value in fulfilling tasks or requests.

Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

Trainer Tip: When looking for a solution take the time to consider and connect to other's needs rather than just focusing on getting what you want. Such a basic shift in consciousness can make a profound difference in your relationships, both personal and professional. Notice how you feel afterward.

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

This exercise is most often the first activity in a beginning level workshop after the usual logistics/history/check-in. Penny Wassman experiences it as an opportunity for people to build connection with one another.

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

So many of us have a habitual response of trying to eliminate uncertainty and the arrival of what we don't want. Alternatively, we can embrace the irreducible uncertainty of life. This shift from resistance and helplessness to mourning allows acceptance of outcomes, reduction of stress, and opens the door to noticing and appreciating what's present and available amidst challenges.