This single-page handout illustrates the steps to translating habitual judgments and actions into observations, feelings, needs, and requests (OFNR).

Expressing ourselves honestly is sometimes scary because we can't predict where the conversation will go after we've made ourselves vulnerable. This recording will demonstrate how the power of our honesty is enhanced by ending on a clear and present request.

Trainer Tip: When do we move from using the formal 4-step process of NVC to a more idiomatic, natural-sounding expression? Whenever we're ready!

Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Even leaders we admire may exhibit behaviors that could be labeled as abusive, at least slightly. This includes not treating followers as equals, using charm, and hiding or twisting truth. In such scenarios a key reason for this is loneliness. If we're using our work and position primarily to gain for appreciation, acknowledgement, and acceptance then we need to examine our own loneliness. We...

Ask the Trainer: “I would love some clarity about the NVC perspective on the cause of our feelings. It seems to me that my needs may be met or not, but the cause of my painful feelings is my story around the situation.”

Ask the Trainer: "At one point in my practice, it was brought to my attention that some people find the use of 'formal NVC' off-putting, or mechanical. Do you have any input or insight into this?"

Who does not want to be understood? In Tip #6, Eric shows you how to deepen connection and trust by checking your understanding with the person you are conversing with.

The NVC Circle of Life is a mandala illustrating the process and consciousness of Nonviolent Communication. Mandala literally means "sacred circle" and symbolizes wholeness, balance and harmony.

Trainer Tip: Making a request is critical because it can greatly lessen any tension in the situation. Plus, it can clarify for you and the people in your life what it would take to meet your need. Make at least one specific and doable request to someone today.

If role play, hearing conversations modeled and dialogue practice is how you learn, this is the telecourse recording for you! Learn the art of entering, staying in and bowing out of the conversational dance using real-life situations.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of...

Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"

Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is wrong or at fault, try the following: own your feelings, make a specific request, and rather than implying they need to...

Join Mary Mackenzie, Certified NVC trainer, as she offers ways to incorporate NVC empathy guesses, feelings and needs into everyday conversations. This approach is geared towards adding deeper connection to the natural flow of conversations. The technique has become known as Street Giraffe.

Trainer Tip: When we express appreciation using words like "good", "great" or anything else evaluative, it conveys we are in the position to judge, and that we've judged them or their actions. Instead, to express appreciation without judgment state what they did, how you feel about what they did, and which of your needs are met by their behavior. Such an expression of appreciation clearly...

Instead of wondering, invest time today to ask at least one friend your friendship enhances her life. Such clarification can deepen the connection.

Does the thought of asking the following question stop you cold? "Would you tell me what you heard me say?" Mary Mackenzie, CNVC Certified Trainer known for her colloquial method of speaking and teaching NVC, offers a simpler method.