Library Resources with reconciliation

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 1 - 2 minutes
  • Production Date 10/2005
  • Premium Members

    N/A

  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1 - 2 minutes
  • Production Date 10/2005
  • Premium Members

    N/A

  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips

Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

The introductory session of this course is available for all to listen to and enjoy:

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 7 - 9 hours
  • Production Date 01/20/2015
  • Premium Members Premium Members
  • Points 1
  • Multi Trainer Num 1
Published in Audio
 
NVC Booksdance floors 300x30