Trainer Tip: The surest way to enjoy life is to do things that meet your needs. If you don’t enjoy a particular activity, consider the need you hope to meet by doing it. For instance, for each item you want to do consider the needs you're trying to meet. Connect to the joy of that need. Then for each ask: “How would I feel if I delayed finishing this item?”. Consider which items you want to continue, pause, or reprioritize. This can help increase life enjoyment.

Making decisions from overwhelm can be costly for you and others. Instead, to get distance name overwhelm as it comes. Apply self-compassion. Be suspicious of your impulse to withdraw. Find ways to meet your needs. Tell others about your overwhelm. This may allow more support, connection and trust-building. Plan what to do to meet your needs next time you're overwhelmed. Tweak your plan.

This video with Jim and Jori Manske explores how to navigate polarizing conversations.

Many people consider a true observation as something that all can agree on. Some people use the video camera analogy – a true observation is “what a video camera can see and hear.” This perpetuates the myth of the neutral, unbiased observer. There are three layers of observation: External, Internal, and Systemic. Understanding these layers is key to connecting with the depth of the needs, and to create greater shared understanding.

Trainer Tip: Notice where you're judging or blaming people for not meeting your needs. Strive instead to notice and name the related feelings and needs longing to be met. Ask a question to check with the other person about what they want and need. This can open up the conversation towards mutually beneficial solutions.

Transforming organizational culture requires attention and change at the systemic level. Learn which systems are crucial for any organization to establish and clarify whether that organization is collaborative or not, and then learn how to create and strengthen a collaborative organization.

There are ways to reduce obstacles to setting boundaries. Notice unconscious ways you sacrifice yourself in order to avoid boundary setting. List of signs that a life-serving boundary is needed, but you're denying this. Realizing you consistently abandoned your needs may require time to process and mourn before you can set boundaries consistently. With practice, you can recognize boundaries care for yourself and others.

There's a growing trend to elevate feelings and personal truths (aka MY truth) to the point of being unassailable "facts". If I feel unsafe, then it must be because of you. As valid as a person’s inner world is, we risk overlooking what's beyond our own views, such as larger forces around us that continue to underwrite exploitation, violence, “othering”, etc. Instead, describe specific words and actions that a camera would record.

Have you been struggling with the difficulties that can arise from working at home? If you're used to working from an office, a space that is designed for work, it can be a shock working from a space that is usually associated with other kinds of activities. In this Life Hack, we look at ways that NVC can help you deal with potential conflicts that arise.

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.