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Many people consider a true observation as something that all can agree on. Some people use the video camera analogy – a true observation is “what a video camera can see and hear.” This perpetuates the myth of the neutral, unbiased observer. There are three layers of observation: External, Internal, and Systemic. Understanding these layers is key to connecting with the depth of the needs, and to create greater shared understanding.

Praise may disconnect us from our own confidence, intrinsic motivation, or discernment. It may lead to perfectionism, people pleasing, codependency, a tendency to criticize others or fix others, and more. Instead, without evaluative words we can sincerely share what we specifically liked about what they did, and what needs were met for us.

Trainer tip: Why do NVC practitioners sometimes use the giraffe as a metaphor for NVC consciousness? What can it help us understand about NVC consciousness? Read on for more.

If we are in the dominant group, intervening to prevent violence or an "ouch" is a way to ally with marginalized folks. We can intervene to meet their needs, rather than our own. In other words, we can intervene without putting our experience at center stage. To that end, here are six ways to ask if an intervention is welcome.

Self-compassion is essential for healing trauma and restoring your wholeness. It is also an antidote to reactivity and separation, allowing presence to emerge. In developing presence, you can become what the world needs most in these times of intensity and chaos. This work can strengthen your skills to be more fully in relationship with all that life offers while allowing your heart to be moved by what is alive in you and with others.

As human beings, our inherent goodness makes most of us believe in equality and yet sometimes our conviction in this same 'goodness' may make us blind to the reality of our own behavior. We are so convinced about the innocence of our intention that we seize to look at the impact of our behavior and thus our unconscious biases often go unexamined and unchallenged. Diversity, equity and inclusion work will only be of lip-service until we are willing to look at our own unconscious biases. Listen as Anisha Pandya encourages you to look at the possibility of how our self-awareness is so limited and one of the ways of expanding that awareness is by moving beyond our intention, looking at the impact of our behavior and remaining open to feedback.

It can be difficult to be authentic when that means saying no. So how do we say no in a way that invites people to listen? Here are our four top tips for finding the courage to say no.

Trainer Tip: When we feel resentment toward others, we are harming our own emotional health. Surprisingly, when we own up to our part of an uncomfortable situation, we can release the pain and resentment. Such honesty can provide healing. Read on for a related anecdote of how this can play out.

This audio training with expert trainer Rita Herzog explores the NVC alternative to family relationships: stay grounded in your own needs and values so you are able to reach out with empathy to family members.