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Trainer tip: Whenever we judge someone else in any way, we create a barrier and distance between us and the other person. Instead, consider shifting from judging other people to awareness of how their behavior affects your feelings and needs. This can make a profound difference in your ability to live peacefully. Read on for more.

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

How do you carry on a conversation when someone’s comment has had an impact on you? And what happens when two intentions clash because of different perspectives? Here’s Roxy’s powerful, common sense approach.

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills, this is for you. 

It's important to make requests specific and doable. Also, without a swift request immediately after we state our observation, feeling, and need in regard to the situation, the other person is left guessing what we want. Instead, a swift request can bring clarity and lessen the potential for the listener to become defensive or argue.

So often we're habituated to associate a “why” question with being reproached, blamed or shamed – and so defensiveness arises. However, in order to maintain a flow of understanding and collaboration, we need to hear and say the “why” while finding other ways to ask for it. Here we look at how to ask questions that bring each of us vital information that can open up discovery and learning, for our mutual benefit.

Finding your power in seemingly powerless situations doesn't mean denying what happened, your feelings, your needs, nor the behavior of others that didn't meet needs. It does mean reexamining those situations with the intention to compassionately look for your contribution and for clues to your hidden perceptual biases. Read on to learn about about finding these clues, and more.