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  • 8

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  • 48

    Mins

In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.
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Miki demonstrates how to work with judgmental thinking, offering a two-step process to shift from right/wrong thinking about our disagreements to a more open-hearted state of being.

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Practice Exercise

5 - 7 minutes

3/31/2023

Anger is neither good nor bad. When you don't foresee it or you haven't cultivated a relationship to anger, you may behave from it and hurt yourself and others. There are three reasons anger may rise: primitive anger, resistance, and lack of resources. For practicing with these last two types of anger, we'll look at four practices: cultivate awareness, pause and expand, self-care and planning, and allow grief.

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Practice Exercise

3 - 5 minutes

07/13/2022

Even those who practice NVC can repeat old patterns of thinking, believing, feeling, and behaving. If they do, but still use ‘NVC language’ others may think the issue is NVC rather than the person’s capacity. This week, notice even a small instance where someone is against something you suggest. To build trust and connection, experiment with offering empathy or asking them to share what they think, feel, or need.

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Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

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As human beings, our inherent goodness makes most of us believe in equality and yet sometimes our conviction in this same 'goodness' may make us blind to the reality of our own behavior. We are so convinced about the innocence of our intention that we seize to look at the impact of our behavior and thus our unconscious biases often go unexamined and unchallenged. Diversity, equity and inclusion work will only be of lip-service until we are willing to look at our own unconscious biases. Listen as Anisha Pandya encourages you to look at the possibility of how our self-awareness is so limited and one of the ways of expanding that awareness is by moving beyond our intention, looking at the impact of our behavior and remaining open to feedback.

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Audio

9 minutes

09/12/2011

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.

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Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"

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What is a good baby? If you have been raised in a Western culture, chances are you know the answer right away (whether or not you agree with it). A good baby is one that doesn't cry! The training against vulnerability starts very early in life.

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How excited do you get about connecting with people who are proving themselves right and who act like they know it all? Do you prefer the company of not-knowers who are in awe of the mystery of life and exploring with humility and innocent curiosity? Masking our vulnerability in not-knowing can point to deep wounds inside us, where perhaps the common denominator is our desire to prove our worth.

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