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If you want to support someone in distress offer a menu of ways you can contribute. Often a person in distress can’t articulate what they need but can recognize it when they hear it. Move fluidly among these 11 options to offer what’s truly helpful, rather than offering something out habit or based on what you think they should have. Remember that you can ask, “Is this helpful?” to support collaboration.

Trainer Tip: When you make a request of someone, you don't diminish your relationship; you enhance it. If you receive a "no" to your request, consider brainstorming a different strategy that would meet your needs. It isn’t a sign of weakness to clarify what you would like. It helps you commit to living a full and joyful life. Look for opportunities to clarify your requests.

We live in a world where there is a lot of anger. It can be a strong and intense emotion that we feel or receive from others sometimes on a daily basis. Whether that's an agitated partner, road rage, or a disgruntled colleague. While we're familiar with this feeling, we're not necessarily well equipped with how to express it in a healthy way. In this month's Life Hack, Shantigarbha takes us through a guided reflection on anger.

Responding to your own reactivity is an inside job. Robert reveals how your reactions are often a secondary reaction to a triggering stimulus, and that accepting responsibility for your reactions can lead to less blame and more inner peace.

Total inclusion is impossible: inclusion of all can often lead to exclusion of those who can't bear the behaviors of some. Many groups flounder and disintegrate because of too much inclusion. Limited resources and capacities may make it necessary to exclude. Keeping more coherent shared values and strategies may be another reason to place membership conditions so that what appears to be exclusion may give movements a chance to expand.

In this brief audio snippet, CNVC Certified Trainer and founder of the CNVC Parenting Project, Inbal Kashtan, explores observation in contrast to interpretation, and leads an exercise in observation skills.

Lorraine Aguilar perceives NVC-based listening to be an essential skill to cultivate for success in the business world. A key exercise for building your listening muscle is to work with your judgments of others by translating those judgments from “What’s wrong with them?” to “What's important to me?”

Giving feedback can be a difficult task, sometimes we try to avoid getting to the point and instead end up spending a long time attempting to communicate. We find there are mostly two types of feedback. The first focuses on what is wrong with the person's behaviour and tends to feel more judgemental whereas the second is values-based feedback, focusing on the needs of the people involved.

CNVC Certified Trainer Miki Kashtan offers 3 steps we can take to access and express our deepest authentic expression.

We can shift from being absorbed and identified with our inner chatter and feelings to being the space of awareness of these things. Observe your breath. Then observe your mind generating thoughts. Next, feel sensations of your body, particularly the difficult ones. Now, connect with the underlying energy of needs. Ask your unconscious mind for universal needs words related to what you now notice, think and feel.