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Marshall Rosenberg suggests that there are two requests that are the most transformative to relationships, (1) What’s alive in both of us? and (2) What would make life more wonderful for both of us?  This telecourse recording offers an easy-to-digest overview of how carefully crafted requests inspire joyful relationships.

When we're faced with certain situations we tend to go into a fight, flight or freeze mode. While these can sometimes be helpful and even lifesaving, they can also be crippling when the situation may not be life-threatening. In this episode, we give you some tips on how to shift into a more intentional way of handling difficult situations.

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.

However indirectly expressed, any judgement or criticism is about the person's own thoughts, feelings, needs, and requests.This awareness can help you take people's comments less personally, and give you options: silent self-empathy, standing in your truth, contact and curiosity, and honest expression.

In Nonviolent Communication "power over" refers to the use of power to dominate or control others. It is a form of violence or force, whether physical, emotional, psychological or otherwise. This learning tool has six lists, each containing different types of power over strategies: physical, sexual, intimidation, economic, emotional, isolation.

Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking someone to pitch in with doing chores.

CNVC Certified Trainer Arnina Kashtan tells us to look to our inner dialogue and the other's needs when we're feeling fear of physical violence that's been stimlated by someone's anger.

Veteran CNVC Certified Trainer, Sylvia Haskvitz, reviews the key distinctions (sometimes referred to as the key differentiations) in Nonviolent Communication.