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Reactivity is the misperception of threat coupled with lack of access to compassion and wisdom. Sensitivity is an ability to deeply perceive data, plus consciously attend to and attune to data, as it comes through the five senses. It can be a gift. If you lack the skill to care for any of your sensitivity-overwhelm by setting boundaries, you may develop reactive habits, like suddenly withdrawing or lashing out in order to get relief.

In this vintage NVC video, Bridget Belgrave, CNVC Certified Trainer from the United Kingdom, uses a Powerpoint presentation to demonstrate the key principles of Nonviolent Communication. Starting with needs at the center, Bridget builds a visual structure of the NVC process. This resource has been newly remastered to a larger, higher quality video.

Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.

Here's an inspiring story of one citizen (the author) who faced a police officer and judge in court to contest a transit ticket... and inspired structural changes in the way one aspect of New York City transit operates. She inspires change with her application of empathy for self and others, acknowledgement, connecting requests -- and an inspiring vision of understanding, shared reality and living in a city where people have some trust in one another's intentions.

Confidence, flexibility, creativity and equanimity may become more possible when you would like someone to meet a particular need, can trust that you can meet that need with someone else, and can accept a “no” to your requests. You can allow grief or disappointment to arise, and naturally turn towards a relationship in which those needs can be met. In some cases this may lead to the dissolution of a partnership or friendship.

Fully connecting to the deeper need under the anger can transform and release the anger, without requiring the other person to do anything differently. From there, you can reach an understanding of the other person's experience, feelings and needs underlying the actions that stimulated your anger to re-establish connection with your own and the other person's humanity.

Please join us as we take a look at what disrupts our joy during the holidays… and discuss the delicious possibilities that abound when we declare our intention to "Greet the Holidays with an Open, Joyful Heart."

Ask the Trainer: "What guidance do you have for working with enemy images? Can you say some things about processes and/or exercises that can bring relief from this trap?"