Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.
Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.
Trainer tip: Do you get into “right fights”? You know you’re in one when you’re arguing with somebody in order to be right or because you want to win. What needs do I hope to meet from winning or being right? Notice if you enter into a right fight today and shift your focus to your needs and connecting with the other person's needs.
Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.
Trainer tip: Demands are more likely to limit the possibilities and create distance between people. The trick to asking something as a request is valuing everyone’s needs equally. When you value everyone’s needs equally, then you are more willing to come to solutions that satisfy everyone. It thus opens possibilities and helps build connection.
Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.
Trainer tip: When you want to thank someone expressing what that person did, how you felt about and what needs were met for you, can provide the other person with more information. It can also help her more fully understand how she contributed to you, and deepen your connection with her.