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In some situations you might expect people to show a degree of maturity or skill. When they don't, your anger-fueled response doesn't lead to lasting improved relationship change. Instead, find someone who retains focus on your feelings and needs rather than colluding with you about what should(n't) be. This can support greater acceptance, grief, vulnerability, groundedness and discernment, from which next steps can arise.

Ask the Trainer: Is it a good idea to use NVC on persistent guilt, anger or depression without the aid of others?

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.

Avoiding conflict is an even greater issue than having conflict. Not being as competent at conflict we avoid it. And in many cases that creates more conflict. Conflict is inevitable because we have different perspectives. Conflict is not bad. It is an opportunity for increased connection, intimacy, joy, and creative win-win solutions. Instead of avoiding conflict, we can work on increasing our skill in handling conflict.

Ask the Trainer: "I have the understanding that the unconscious is vast compared to conscious mind. When I state 'needs' how well can I depend on there being something beneath my awareness that is actually the motivation?"

Do you ever think you have the perfect answer for someone who is struggling? Eric offers a tip on how to approach situations like this.

Have you been struggling with the difficulties that can arise from working at home? If you're used to working from an office, a space that is designed for work, it can be a shock working from a space that is usually associated with other kinds of activities. In this Life Hack, we look at ways that NVC can help you deal with potential conflicts that arise.

This 5-session telecourse recording is designed to support you in learning what makes giving and receiving feedback challenging and how you can turn these experiences into opportunities for learning, connection, and effective functioning.

When something happens that we don't like no amount of resentment nor magical thinking will make it disappear. Instead, we can mourn to dissolve our own resistance, resentment, and numbness of resignation. Mourning can allow us to feel pain with acceptance, and without needing to be okay with what happened. Acceptance can bring us to a place where even all the anguish in the world is fully, part of life.